Express 24hr Tracked + Signed £8.00 Delivered within 1-2 business days via courier We apologise in advance for any inconvenience caused, should you have any questions, please contact us at UK ORDERS Rouleur is unable to estimate what these charges will be as they are out of our control If you have been charged taxes and import duties, they are your responsibility as the customer, unless ordering either a book, publication, coffee or cycling helmet which are not subject to VAT. You may however be subject to taxes and duties are your door, payable on delivery. When shopping from an EU country, tax (VAT) will not be due on your order with us.

We are part of the IOSS which means that, for orders not exceeding €150, we collect the VAT for you and pay that to the relevant local tax authorities, meaning you don't have to pay it on delivery. All other returns to be handled by Rouleur.įrom 1 July 2021 VAT is due on all commercial goods imported into the EU regardless of their value. All returns for these items will be processed by the brand in question. Look out for a message from us after your order, as well as messaging from our brand partners when items are shipped. We apologise in advance for any inconvenienced caused, we hope to streamline the process in the coming months. If you have been charged taxes and import duties, there are your responsibility as the customer, unless ordering either a book, publication, coffee or cycling helmet which are not subject to VAT. Rouleur will soon be implementing a taxes and duties paid option, to allow you to cover these additional charges at point of purchase. We have implemented an interim solution while we ascertain the best way forward, in the meantime, if you have any questions, please contact us at before you order. Now that the UK has left the European Union, there will be some changes to the way that we handle international shipments. Rest assured that Rouleur ensures exemplary levels of service with all our brand partners to ensure our customers are looked after. Therefore, your order may not all arrive at the same time. Some items available on the Rouleur Desire Emporium will be shipped directly from our brand partners.

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